Follow-up Survey of Nearly 1,000 Business Executives Finds That Email Remains Top Choice for Increased Investments over More Traditional Channels
REDWOOD CITY, Calif. – Marketers are surprisingly optimistic about the economy for the second half of the year, according to the June “2009 Marketing Trends Survey” released by StrongMail Systems, Inc., the leading provider of commercial-grade solutions for marketing and transactional email. Even in the midst of the current recession, 42 percent of nearly 1,000 global business leaders polled plan to increase marketing budgets in 2009, and an additional 43 percent plan to maintain current levels.
Only 15 percent of polled businesses expect to see a decrease in customer sales in the second half of the year, which is a dramatic improvement over the 37 percent who responded similarly in StrongMail’s December 2008 survey, “2009 Marketing Outlook Survey.” In fact, businesses currently project that 34 percent of customers will spend more in the second half of 2009, versus only 19 percent in the December survey, while an additional 31 percent project that customers will spend the same.
Planned investment in email marketing has also increased, with 81 percent of businesses planning to increase budgets targeting this channel versus 73 percent in December 2008. Additionally, social media has emerged as a significant focus for increased investment, as reported by 58 percent of businesses.
Advertising and tradeshows were again singled out as the top targets for budget cuts. 78 percent of businesses decreasing budgets are targeting advertising and 58 percent are also looking at tradeshows. This represents a steep increase from the December survey results of 29 percent and 19 percent respectively.
Increasing email relevancy and personalization remain top priorities for the latter half of 2009 for 77 percent of the businesses polled. The top three email marketing initiatives identified for the latter half of the year reflect a desire to improve relevancy with 66 percent of respondents looking to increase the performance of their campaigns and 52 percent looking to improve segmentation and targeting. Growing their opt-in list attracted the third highest response at 45 percent.
Survey Highlights
* 85% of businesses plan to increase or maintain marketing spend in the second half of 2009
* 34% of businesses expect customers to spend more; 31% to spend more; 15% to spend less
* 81% of companies increasing budgets are doing so in email; 58% in social media
* 78% of businesses decreasing budgets are cutting advertising; 58% in tradeshows
* 77% of businesses plan to increase email relevancy
“The fact that planned investments in email marketing have actually increased in the past six months at the expense of more traditional marketing channels speaks to email’s status as the most economical and effective tool in a direct marketer’s tool box,” said Bill Wagner, executive vice president of business operations at StrongMail Systems. “Email marketing’s ability to attract investment in touch economic times will only increase as companies leverage solutions to improve the relevancy of their messages and tap the power of social media.”
Infographic
Are Companies Increasing Budgets Despite the Recession?
Survey Methodology
The StrongMail “2009 Marketing Trends” survey was conducted online by Zoomerang on behalf of StrongMail Systems. The poll, which gathered feedback from 979 business executives in a wide range of industries, was conducted from May 21 to June 1, 2009.
About StrongMail Systems, Inc.
StrongMail’s marketing and transactional email solutions enable businesses to deliver more relevant, timely and cost-effective messages. StrongMail gives email marketers the control and support they need to improve campaign performance, boost deliverability and lower costs, while also providing IT with superior deliverability and reliability. Combining an easy-to-use email marketing application, high-performance delivery system, and a wide range of deliverability, strategic and supporting services, StrongMail makes it possible for companies with all levels of resources and expertise to take advantage of its proven solutions. Headquartered in Redwood City, CA, StrongMail’s clients include global leaders across virtually every industry. To learn more about StrongMail, please visit www.strongmail.com.
